Experience
- Designed and managed multimodal MCP configurations across OpenAI and Gemini ecosystems for audio workflows.
- Optimized telephony-based AI voice agents, reducing response latency by 30–40% and improving performance.
- Architected multi-agent AI system with 6+ agents & an integrated knowledge base, automating CRM operations & workflows.
- Implemented AI-driven lead qualification, tracking, and follow-up automation, improving efficiency by 4×.